Privacy Policy

Our Commitment to Your Privacy

At Sapphire Moth, we take your privacy seriously. This Privacy Policy describes how we collect, use, protect, and handle your personal information when you visit our website or use our services.

We are committed to transparency in our data practices and ensuring you have control over your personal information.

Information We Collect

Information You Provide Directly

When you contact us through our forms or communicate with us, we may collect:

• Name and contact information including email address and phone number
• Project details and inquiries you share with us
• Any other information you choose to provide in communications

Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Device and browser information including type, version, and settings
• IP address and approximate geographic location
• Pages visited, time spent, and interaction patterns on our site
• Referral source and exit pages

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.

Legal Basis for Processing

We process your personal data based on:

• Your consent: When you provide information voluntarily or accept cookies
• Legitimate interests: To improve our services and communicate effectively
• Legal obligations: When required by law to retain certain information

How We Use Your Information

Service Delivery and Communication

We use your information to respond to inquiries, provide requested services, and maintain ongoing communication about projects.

Website Improvement

Analytics data helps us understand how visitors use our site, allowing us to improve functionality, content, and user experience.

Marketing Communications

With your consent, we may send you information about our services, industry insights, or updates. You can opt out at any time.

Third-Party Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist with website hosting, analytics, and communication tools
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

How We Protect Your Data

Security Measures

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your information from unauthorized access, alteration, or disclosure.

Data Encryption

All data transmitted between your device and our servers is encrypted using secure protocols to prevent interception during transmission.

Access Controls

Access to personal data is restricted to authorized personnel who need it to perform their duties and are bound by confidentiality obligations.

Regular Monitoring

We continuously monitor our systems for potential vulnerabilities and attacks, and we update our security practices as needed.

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law, typically for three to seven years depending on the data type.

Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities as required by applicable law.

Your Rights and Choices

Right to Access

You have the right to request a copy of the personal information we hold about you. We will provide this information in a commonly used electronic format.

Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you have the right to request correction or completion of your data.

Right to Erasure

You may request deletion of your personal data, subject to certain legal exceptions such as compliance with legal obligations or establishment of legal claims.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another organization.

Right to Object

You may object to processing of your personal data for direct marketing purposes or where we rely on legitimate interests as our legal basis for processing.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided on this page. We will respond to your request within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Additional Information

International Data Transfers

Our servers are located in Argentina. If you access our website from outside Argentina, your information may be transferred to and processed in Argentina. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Policy Changes

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

Contact Us About Privacy

If you have questions about this Privacy Policy or our data practices, please contact us at info@sapphire-moth.com or use the contact form on our website.

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